Healthcare stakeholders are paralyzed from making progress as risks explode in volume and complexity. This book will help readers understand how to manage and transcend risks to drive the quadruple aim of improved patient experiences, better patient and business outcomes, improved clinician experience, and lower healthcare costs, and also help readers learn from working successful examples across projects, programs, and careers to get ahead of these multidisciplinary healthcare risks.
Chapter 6: The Destruction Caused by Hubris in Medical Technology
Behaviors the opposite of HUBRIS are necessary for success. This includes being open to feedback and cultivating teamwork as critical to effective security planning, for example. HUBRIS in technology is holding back the true potential of technology from impacting industries that critically need digital transformation such as medicine. In this chapter, the authors touch upon the connection between poor leadership and the inability to identify and implement appropriate risk controls. The ultimate goal is to empower our customer champions to confidently mitigate negative behaviors including narcissism that would be a barrier to project success. What’s ok in technology, but not in medicine–personal conduct and narcissism, individualism. In an ideal world, we would all have the same conceptualization of respect with a commitment to demonstrate what it means to be respectful. As an outsider, a technologist starts from a place of lack of respect and trust in the medical field. This is due to the hierarchical nature of medicine and its knowledge intensiveness. You must understand this. If you enter a meeting or a discussion without knowing you must earn trust and respect in a medical context, then you could be presumed to be arrogant in a medical context. If you add to that, the times where a technologist may bring a “cult of personality” or contrarian personality style, you get a clash with a physician’s tendency to think critically. If the former is compounded by a lack of demonstrating literacy for a medical and clinical context by the technologist in the eyes of the physician, then you can get a recipe for potentially irreconcilable conflict between the technologist and the physician.
- Features all the “hottest” topics requested for speaking engagements by leading industry conferences, such as staff burnout, information blocking and privacy, cybersecurity, interoperability, data transformation, modern leadership, workforce development, and clinical product design considerations
- Written by a multidisciplinary community of engineers, IT practitioners, CISO’s, physician executives, engineering faculty, physician educators, entrepreneurs, and lawyers
- Provides totally unique content written from our individual and collective applied professional experiences combined with research
- Most of the chapters are drafted by teams of experts working together
- The book team of co-author experts is diverse, expanding perspectives and knowledge sets beyond points-of-view traditionally present in medical technology literature
“Everything worth winning in life boils down to teamwork and leadership. In my positions as a businessman, athlete, community leader, and University trustee; there are tremendous parallels between all of these endeavors that mirror an extreme team sport such as medical technology. Understanding the game, defining the game, playing your position at your highest performance, and helping others play their best game. Advanced Health Technology represents an incredible opportunity to level up the game of healthcare and highlights the multiple disciplines, or positions to be mastered while laying out winning plays to make that next level happen.”
Ronnie Lott, Managing Member, Lott Investments; Member, Pro Football Hall of Fame, and Trustee, Santa Clara University
“In my role as SVP Chief Digital and Information Officer, I am passionate about “seeking first to understand.” The most relevant solutions come from extreme teamwork beyond our internal teams in IT, and partnering with physicians and administration to make certain that we bring real value to addressing opportunities and challenges to drive optimal physician and patient experience. It all starts with empathy which requires foundational knowledge across the work that folks are doing on the full technical stack as well as physicians, administration, and the board, while building and developing those dynamic teams of diverse skills. Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration gives you a head start on that knowledge foundation.”
Aaron Miri, SVP, Chief Digital & Information Officer at Baptist Health; Board Director at College of Healthcare Information Executives, CHIME; Co-Chair for the U.S. Department of Health and Human Services’ Federal Health IT Advisory Committee