A Definition There is no universally accepted definition of organizational culture. This is why we establish our research-based version up front, every time, ensuring that everyone is working from the same page. As explained in Culture Your Culture: Innovating Experiences @ Work, culture …
WHAT IT TAKES TO HAVE A CRISIS-RESILIENT COMPANY CULTURE
“Only the strong survive,” as they say. While so many factors influence the success, failure, and survival of a company, culture is significant. It should be the reason for an organization’s strength, not its vulnerability. It takes more than a list of individual characteristics. It requires a …
HUMAN RESOURCES: IT’S EVERYONE’S JOB
Hope you enjoyed the last post about Customer Experience (CX), Everyone Has Customers (Including You!) Since then, I've been able to contribute to Bloomfire's "The CX Trends to Watch in 2020, According to the Experts." Check it out! Now on to this topic of Human Resources. …