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Co.-Design of Work Experience

Leadership, Organizational Culture, DEI, Employee Experience, Talent Optimization, and Change

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Employee Experience, Human Resources ·

HUMAN RESOURCES: IT’S EVERYONE’S JOB

Human Resources is Everyone's Job

Hope you enjoyed the last post about Customer Experience (CX), Everyone Has Customers (Including You!)  Since then, I've been able to contribute to Bloomfire's "The CX Trends to Watch in 2020, According to the Experts." Check it out! Now on to this topic of Human Resources. …

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Culture, Employee Experience ·

BEYOND “X”​: WHAT CUSTOMER EXPERIENCE (CX) AND EMPLOYEE EXPERIENCE (EX) HAVE TO DO WITH EACH OTHER

Regardless of our roles, we all have customers. Those customers have experiences with each of us and, more broadly, our organizations. What does that have to do with culture and employee experience? More than you think. When Culture Your Culture: Innovating Experiences @ Work was first published, …

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Books ·

THE UNOFFICIAL READING LIST EVERYONE SHOULD FOLLOW

Last week an exclusive group of executives and consultants gathered at EXcelerating HR to discuss next level topics, such as Big Ideas, Coaching and Leadership Development, Staying Relevant During Economic Downturns, The Future of Work and HR, Innovation and Digital Disruption, Design Thinking, …

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Recent Posts

  • INTRODUCING THE BURKE LEARNING AGILITY INVENTORY
  • What is Organizational Culture?
  • WHAT IT TAKES TO HAVE A CRISIS-RESILIENT COMPANY CULTURE
  • HUMAN RESOURCES: IT’S EVERYONE’S JOB
  • BEYOND “X”​: WHAT CUSTOMER EXPERIENCE (CX) AND EMPLOYEE EXPERIENCE (EX) HAVE TO DO WITH EACH OTHER

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