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Co.-Design of Work Experience

Leadership, Organizational Culture, DEI, Employee Experience, Talent Optimization, and Change

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Culture

Culture, Employee Experience ·

BEYOND “X”​: WHAT CUSTOMER EXPERIENCE (CX) AND EMPLOYEE EXPERIENCE (EX) HAVE TO DO WITH EACH OTHER

Regardless of our roles, we all have customers. Those customers have experiences with each of us and, more broadly, our organizations. What does that have to do with culture and employee experience? More than you think. When Culture Your Culture: Innovating Experiences @ Work was first published, …

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Culture, Leadership, Learning ·

THE LEARNING LEADER: THE ROLE OF LEADERSHIP IN CREATING A CORPORATE LEARNING CULTURE

As nice as it may sound, why would anyone want to have a learning culture? There are reasons that won’t suffice: HR needing a pet project, the company looking for good PR, or even an edict from above. All these lack meaningfulness for the ones who must carry it out—everyone else.  “What …

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Culture, Human Resources ·

IT’S MORE THAN A JOB TITLE: THE ROLE OF HR IN ORGANIZATIONAL CULTURE

What does it mean when “culture” is a part of your job title or role description? Can one person (or even a whole functional area) alone be totally in charge of and wield its power? Culture is not about amenities, employee appreciation days, company picnics, or community service events. It is “a …

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Recent Posts

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