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Co.-Design of Work Experience

Leadership, Organizational Culture, DEI, Employee Experience, Talent Optimization, and Change

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Employee Experience

Culture, Design of Work Experience, Employee Experience ·

What is Organizational Culture?

A Definition There is no universally accepted definition of organizational culture. This is why we establish our research-based version up front, every time, ensuring that everyone is working from the same page. As explained in Culture Your Culture: Innovating Experiences @ Work, culture …

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Employee Experience, Human Resources ·

HUMAN RESOURCES: IT’S EVERYONE’S JOB

Human Resources is Everyone's Job

Hope you enjoyed the last post about Customer Experience (CX), Everyone Has Customers (Including You!)  Since then, I've been able to contribute to Bloomfire's "The CX Trends to Watch in 2020, According to the Experts." Check it out! Now on to this topic of Human Resources. …

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Culture, Employee Experience ·

BEYOND “X”​: WHAT CUSTOMER EXPERIENCE (CX) AND EMPLOYEE EXPERIENCE (EX) HAVE TO DO WITH EACH OTHER

Regardless of our roles, we all have customers. Those customers have experiences with each of us and, more broadly, our organizations. What does that have to do with culture and employee experience? More than you think. When Culture Your Culture: Innovating Experiences @ Work was first published, …

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Recent Posts

  • INTRODUCING THE BURKE LEARNING AGILITY INVENTORY
  • What is Organizational Culture?
  • WHAT IT TAKES TO HAVE A CRISIS-RESILIENT COMPANY CULTURE
  • HUMAN RESOURCES: IT’S EVERYONE’S JOB
  • BEYOND “X”​: WHAT CUSTOMER EXPERIENCE (CX) AND EMPLOYEE EXPERIENCE (EX) HAVE TO DO WITH EACH OTHER

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